Microsoft Outlook 2016 Essentials
Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
Online Course
R499.00
Microsoft Outlook 2016 Essentials – Course Outline:
Module One: Getting Started
- Workshop Objectives
Module Two: Communicate with Email
- Start Communicating with Email
- Set Up Email Account
- Preview Messages
- Read Messages
- Preview Attachments
- Forward and Reply to Messages
- Process Messages
- Delete Messages
- Mark a Message as Read or Unread
- Flag Received Messages
- Sort Messages
- Print a Message
- Save Message Attachments
- Create Messages
- Create a Message
- Address a Message
- Add or Remove Message Attachments
- Send Message
- Recall a Message
- Format and Check Messages
- Format Text
- Apply Styles
- Apply a New Theme
- Insert Pictures
- Insert Hyperlinks
- Use Spell Check
- Module Two: Review Questions
Module Three: Manage Messages
- Use Advanced Message Options
- Flag Outgoing Messages for Follow Up, Importance and Sensitivity
- Request a Delivery or Read Receipt
- Add Voting Options
- Redirect Replies
- Organize Messages
- Sort Messages by Conversation
- Ignore Messages
- Work with Folders
- Move Messages Between/To Folders
- Apply Categories
- Use Signatures and Stationary
- Create, Assign and Modify Signatures
- Add a Signature to Specific Messages
- Set Fonts for New Messages and Responses
- Create and Use Quick Parts
- Automate Replies and Organization
- Create Automatic Replies
- Create and Manage Rules
- Automate Repetitive Tasks Using Quick Steps
- Configure Junk Email and Clutter Settings
- Clean Up and Archive Messages
- Clean Up a Folder
- Use Mailbox Cleanup
- Set AutoArchive Folder
- AutoArchive Items
- Module Three: Review Questions
Module Four: Manage Schedules
- Create and Manage a Calendar
- Adjust Calendar View
- Set Calendar Work Times and Time Zone
- Create Calendar Items
- Create Calendar Items
- Create Recurring Calendar Items
- Create Calendar Items from Messages
- Respond to Invitations
- Manage Calendar Items
- Update Calendar Items
- Manage Reminders
- Forward Calendar Items
- Work with and Share Multiple Calendars
- Create a Blank Calendar
- Add an Internet Calendar
- Manage and Display Multiple Calendars
- Share a Calendar in an Email
- Delete a Calendar
- Create and Manage Tasks and Notes
- Create a Task
- Change Task Views
- Manage Tasks
- Create and Manage Notes
- Module Four Review Questions
Module Five: Manage Contacts and Groups
- Create and Manage Contacts
- Create a New Contact
- Import Contacts
- Edit Contacts
- Forward Contacts
- Create and Manage Address Books
- Create and Manage Contact Groups
- Create a New Contact Group
- Manage Contact Group Members
- Send an Email or Meeting Invitation to a Contact Group
- Manage Calendar Groups and Meeting Schedules
- Manage Calendar Groups
- Use Scheduling Assistant to Set Up Meetings
- Cancel Meetings
- Module Five Review Questions
Module Six: Manage the Outlook Environment
- Customize Settings
- Customize Replies to Messages
- Customize the Navigation Pane
- Perform Search Operations in Outlook
- Create a Search Folder
- Perform an Instant Search
- Perform an Advanced Find
- Work with Multiple Accounts
- Add an Account
- Change the Default Email Account
- Change From When Sending Mail
- Print and Save Information
- Print Calendar, Contact, or Task Information
- Save Message in Alternate Formats
- Export Messages to a Data File
- Module Six Review Questions
Module Seven: Wrapping Up
- Words from the Wise
- Lessons Learned
Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.