Trust Building and Resilience Development

Creating relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a stable place for all to work.

This course will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.

‌‌‌ Online Course

Trust Building and Resilience Development – Course Outline

Module 1: Empower Staff

• Set Expectations
• Accept Input
• Delegate
• Supply Resources
• Knowledge Check

Module 2: Transparent Communication

• Verbal
• Non-Verbal
• Honest Feedback
• No Gossip
• Knowledge Check

Module 3: Keep Promises

• Be Organized
• Stay Motivated
• Don’t Overcommit and Under Deliver
• Keep Track
• Knowledge Check

Module 4: Respect

• Position
• Opinion
• Time
• Strengths/Weaknesses
• Knowledge Check

Module 5: Develop Positive Relationships

• Get-to-Know Colleagues
• Manage Boundaries
• Collaborate With Others
• Show Appreciation
• Knowledge Check

Module 6: Personality Types

• The Leader
• The Analytical
• The Amiable
• The Expressive
• Knowledge Check

Module 7: Change: Acceptance and Management

• Change is Constant
• Dealing With Evolution
• The Other Side
• Integrate the Change
• Knowledge Check

Module 8: Overcoming Adversities

• Recognize Mistakes
• Fix Mistakes
• Evaluate Your Improvements
• Avoid Same Mistakes in Future
• Knowledge Check

Module 9: Stress Management

• Exercise
• Balanced Diet
• Sleep
• Work Under Pressure
• Knowledge Check

Module 10: Stay Motivated

• Keep End Goal in Mind
• Be Optimistic
• Like-Minded People
• Reward Yourself
• Knowledge Check

Assessment

• Post Test

Wrapping Up

• Course Summary