Sensitivity Training

Sensitivity training is crucial in creating a workplace that is an inclusive and safe place for all to work.

This course will introduce you to your company’s responsibility for promoting sensitivity in the workplace, and will examine the benefits garnered company-wide from this training. You will also explore the steps that should be taken when non-compliance becomes an issue.

‌‌‌ Online Course

Sensitivity Training – Course Outline

Module 1: Introduction to Sensitivity Training

• Definition
• History
• Who Needs it?
• Goals
• Knowledge Check

Module 2: Benefits

• Raising Awareness
• Interaction
• Behavioral Changes
• Productive Workplace
• Knowledge Check

Module 3: Stereotypes

• Explicit
• Implicit
• Purpose
• Effects
• Knowledge Check

Module 4: Discrimination

• Employer Responsibility
• HR and Best Practices
• Elephant in the Room
• Overcoming Stereotypes
• Knowledge Check

Module 5: Sex and Gender Stereotypes

• Employer Responsibility
• HR and Best Practices
• Elephant in the Room
• Overcoming Stereotypes
• Knowledge Check

Module 6: Age

• Employer Responsibility
• HR and Best Practices
• Elephant in the Room
• Overcoming Stereotypes
• Knowledge Check

Module 7: Disabilities

• Employer Responsibilities
• HR and Best Practices
• Elephant in the Room
• Overcoming Stereotypes
• Knowledge Check

Module 8: Religion

• Employer Responsibilities
• HR and Best Practices
• Elephant in the Room
• Overcoming Stereotypes
• Knowledge Check

Module 9: Handling Complaints (I)

• Develop Process
• Publish Process
• Train Employees
• Assess the Effectiveness of the Process
• Knowledge Check

Module 10: Handling Complaints (II)

• Gather Information from the Complainant
• Evaluate the Credibility of the Complaint
• Interview Those Involved
• Take Action Against the Offender
• Knowledge Check

Assessment

• Post Test